Our Process
From First Conversation to Full Transformation
At Reuben Digital, we don’t just deliver software, we deliver a transformation. Every LIMS project we undertake is fully bespoke, engineered around your laboratory’s unique workflows, challenges, and ambitions. Our process is designed to ensure that your investment in digital transformation delivers measurable business value from day one.
Discovery & Understanding: We begin by listening. Every lab is different, so we map your current systems, pain points, and goals to uncover root causes. This includes in-depth consultation with stakeholders, reviewing workflows and data structures, and identifying operational bottlenecks or growth barriers.
Strategic Design & Planning: With a clear understanding of your needs, we design a scalable, cloud-first solution tailored to your lab’s exact requirements. Each build includes a bespoke system architecture and roadmap, cloud-based scalability, and audit-ready compliance from the ground up.
Engineering & Integration: We build your LIMS with precision, ensuring every component works seamlessly together. From technician interfaces to customer portals and accounting integrations, we create a unified ecosystem that automates repetitive tasks and data flows.
User-Centric Delivery: We focus on intuitive design and a frictionless user experience. Technician-friendly interfaces, transparent customer portals, and tailored training ensure your team feels confident and in control from day one.
Deployment & Support: We deploy with care to minimise disruption and maximise performance. After go-live, our team continues to monitor, enhance, and evolve your LIMS as your laboratory grows and your processes change.
Why Reuben Digital?
We don’t just implement software. We solve problems, unlock growth, and future-proof your lab. Our process is proven, our solutions are bespoke, and our mindset is always strategic.
Let’s start your transformation.
